Refund & Return Policy

Refund & Return Policy

Returns
We only accept returns for defective or damaged products.

If your item arrives defective or damaged, you may request a return within 14 days of receiving your order.

To be eligible for a return, the item must be in the same condition as received, including original packaging and all accessories.

Returns for non-defective items, change of mind, or buyer’s remorse are not accepted.

Return Process
To initiate a return, please contact us at:
Email: info@airpurifierdepot.us

Please include:

• Your order number

• A description of the issue

• Clear photos showing the defect or damage

Our support team will review your request and provide return instructions if approved.

Return Shipping
If the product is confirmed to be defective or damaged, we will cover the return shipping cost.

Items returned without prior authorization may not be accepted.

Refunds
Once the returned item is received and inspected, we will notify you of the approval status.

If approved, your refund will be processed within 10 business days to your original payment method.

Exchanges
We do not offer direct exchanges.
If the item is defective, we may offer a replacement or a full refund, depending on availability.

Order Cancellations
Orders can be canceled within 24 hours of purchase.

Once an order has been processed or assigned a tracking number, it cannot be canceled.

Shipping Damage Claims
If your item arrives damaged during delivery:

• Refuse the delivery and note the damage with the carrier, or

• Accept the package and take clear photos of the damage

All damage claims must be reported within 48 hours of delivery.

Restocking Fee
Not applicable, as we do not accept returns for buyer’s remorse or non-defective items.

Contact Us
For any questions regarding returns or refunds, please contact us:
Email: info@airpurifierdepot.us